Work-Family Conflict and Job Resources among Public Officers with Work-from-Home Experiences during COVID-19 Pandemic
Tseng Cheng
Abstract
Work-from-Home (WFH) is not a new concept. Its adoption in the public sector is rather slow. COVID-19 has forced us to find a new way of working, especially during the lockdown in many countries. This research aims to find out how different types of resources influence the work and family conflict when government employees work from home during the pandemic. Under the interaction of the individual employee’s personal preference in the different segment of the resources, how the public sector providing different types of job resources impacts the work and family conflict is discussed. An online survey was conducted among New Taipei City public officers with WFH experiences during the pandemic to investigate their perceptions of work and family conflict. Based on the hierarchical regression analysis of 344 copies of valid questionnaire, the overall work-family conflict on job resources remains a significant negative relationship, the impact of job resources on work-family conflict has a significant negative impact, the general resources and work-family conflict have significant negative relationship. The enhancement of the individuals’ preference for segmentation will strengthen the negative relationship between the segmentation resource and the work-family conflict. The study also found that the support from managers does have an impact on employees’ perceptions of work and family conflict.
Keywords: work from home, work family conflict, job resources, work-family border theory, individuals’ preference for segmentation