Digital Development and Civil Service System Adjustment: A Case Study on Data Governance
Naiyi Hsiaoa, Pin-Yu Chub
Abstract
Envisioning digital development (DD) in Taiwan, the article explores the challenges to the civil service system (CSS) based on the practice of various countries and related literature. Taking data governance as an example, this paper points out the pain points and needs of public organizations and CSS. Accordingly, the authors advocate training and development of public talents as the hub and propose feasible CSS adjustments balancing benefit, risk and innovation, including (1) identifying shared and unique DD competency standards and talent recruitment mechanism, (2) integrating data as the evidence base for precise training and development of civil servants, and (3) creating a more flexible work environment for digitalized tasks. The authors sincerely expect that the newly founded Ministry of Digital Affairs (MoDA) enables more thorough collaboration between Executive Yuan and Examination Yuan and puts forth a feasible plan that will bring about a CSS with both digital innovation and sustainable stability.
Keywords: digital development, digital governance, data governance, civil service system, talent management