The Relationships among E-learning Readiness, E-learning Behavioral Intention, and Behaviors of Civil Servants
Jiun-Ting Chen *
Abstract
A key factor to facilitate e-learning effectively is that learners themselves must have a proper motivation and ability. If the learner does not have motivation and ability to engage in e-learning, it will not produce good results even though the government has invested substantive funds and manpower in the training programs. Even with nearly perfect e-learning programs, courses, and internet learning systems, the end result will be disappointing. The purpose of this study is to understand the relationships among e-learning readiness, e-learning behavioral intention, and behaviors of civil servants. A survey questionnaire was distributed to the members of the internet learning system “Public Service e-Learning Web”, and it worked in conjunction with their e-learning records. Using statistical analysis, the findings show that e-learning readiness has significantly positive effect on e-learning behavior intention. However, whether a civil servant will engage in e-learning or not still depends on his/her e-learning behavior intention. The results of this study will provide e-learning coordinators with a means to motivate civil servants to take part in e-learning and to prepare civil servants with the ability to participate in e-learning.
Keywords: e-learning readiness, e-learning behavioral intention, e-learning behaviors
* Counselor, Civil Service Development Institution, Directorate-General of Personnel Administration, Executive Yuan. / PhD Candidate, The Department of Adult & Continuing Education, National Taiwan Normal University.