The Myths and Challenges of Government Agency outsourcing
Kuan-Chiu Tseng, Kai-Hung Fang*
Abstract
With the increasing popularity of “private participation in infrastructure projects,” more and more government agencies are (re)constructed and/ or operated by private-sector organization -- so-called ROT or OT in practice. In this way, government authorities exchange distinctive resources with private corporations and vice versa in order to reap the benefits of collaborative synergy. In this article, the authors explore the critical myths and challenges that practitioners may face while utilizing this emergent policy tool in terms of market condition and internal managerial capacity, especially under the theoretical framework of “public-private partnerships.” Methodologically, a focus group interview of 10 key agency representatives from Taipei City Government is our data collecting strategy, and the data are analyzed via the grounded theory method. To prevent public interest from being damaged, discussions and implications are also provided based on the different stages of implementation of agency outsourcing.
Keywords: agency outsourcing, private participation in infrastructure projects, public-private partnerships, ROT, OT
* Kuan-Chiu Tseng, Associate Professor, Dept. of Public Administration, Tamkang University.
Kai-Hung Fang, Assistant professor, Dept. of Public Policy and Management, Shih Hsin University.
http://www.exam.gov.tw/public/Data/38221323571.pdf