The Reliability, Validity and Future Prospects of the Assessment Center Method Adopted for the Training of Senior Civil Service
Bih-Hwang Tsai *, Jui-Lan Wu **, Pei-Hsuan Shih ***
Abstract
The “Take-off Program for Senior Civil Service” implemented by the Civil Service Protection and Training Commission (CSPTC) has employed the Assessment Center Methodology to select trainees and perform assessment of the learning level and effectiveness after the training. Among the major issues that arise when using the Assessment Center Method is how to effectively assess competencies of individuals. This paper discusses the position, the goal and the process about the Assessment Center Methodology employed by CSPTC. Through a review of the development of the Assessment Center Methodology applied recently by foreign firms, CSPTC has conducted studies to verify the reliability and validity of the Assessment Center Methodology. According to our findings, the Assessment Center Method indeed possesses a high level of content validity, inter-rater reliability and criterion-related validity, but is short of construct validity.
Finally, on the basis of the findings and the development of Assessment Center Methodology, this paper suggests some ways of improving the Center’s efficiency, including standardizing the assessment and making assessments on a fully scientific basis.
Keywords: competency assessment, assessment center, development training for senior civil service
* Minister, Civil Service Protection and Training Commission, Examination Yuan.
**Director, Department of Training Assessment, Civil Service Protection and Training
Commission, Examination Yuan.
***Section Chief, Department of Training Assessment, Civil Service Protection and Training
Commission, Examination Yuan.
http://www.exam.gov.tw/public/Data/35231494271.pdf