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Knowledge Management and Innovation - with the Civil Service Welfare as an Exemplar By Tsai Chi-Shyan

Knowledge is always an indispensable element for the development of civilization of human being. Especially at the era of knowledge economy, knowledge even further comes out to gather up all highlight and simply represents wealth and competitiveness, while also serving as the leading force of economic development. For the purpose of coping with the impacts from the booming of knowledge, globalization and revolution of information, knowledge shall be managed in a proper manner and, given good management strategies, useful knowledge can be selected, stored and shared on a systematic basis. The ultimate goal is to attain to the convenient use and innovation. Therefore, knowledge management and innovation are the most crucial sources of competitiveness for an organization at the new age. The Civil Service Housing and Welfare Committee established the Knowledge Club in May 2004 and, with the cooperation and efforts of the work team, has completed the construction of the civil service welfare knowledge management system, which comprises 1743 items of knowledge and forms a versatile and convenient platform of knowledge. Through the continuing setup, updating and encouraged clicking and use, many welfare measures have been innovated over the past year, including the low-rate loan, diverse services of assistance, preferential housing, lively recreation activities, and animating tours. It has made enormous contributions to the enhancement of the civil service welfare, service and benefit. That is indeed an effective act to enable the public servants to enjoy more and better welfare without increasing the financial burden of the government.