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特邀專論──型塑廉能治理的途徑:組織行為觀點

型塑廉能治理:組織行為的觀點

黃榮護、葉益昌

《摘要》

從美國公共行政的發展歷程來看,每一次的政府改革都是一種制度的選擇,而影響制度成敗與否的關鍵之一,則在於政府部門組織成員是能與民眾建立信任關係,「廉能治理」形象的建立,可以說是建立民眾信任關係的最佳途徑。從組織行為的觀點來看,型塑廉能治理的方式,可以透過「廉政建設的制度建立」與「組織成員廉正行為的養塑」雙管齊下;此外,藉由倫理的教育與實踐,將有助於降低組織成員因「不知道」與「無能力」而產生不廉正的行為,而藉由凝聚組織成員正向團體動力所產生的影響力與約束力,亦將能抑止「無意願」所產生的不廉正行為。簡言之,政府部門除了推動廉政建設,更應著重於探討暨提升組織成員廉正行為途徑,以期達到廉能治理的效能。

[關鍵詞]:廉能治理、廉政、廉正、組織行為、倫理

Shaping Clean Governance: An Organizational Behavior Perspective

Jong H. Huang, Yi-Chang Yeh

Abstract

From the perspective of the evolving of public administration, every government reform is a system choice, and one of the keys to the success or failure of the system is whether government members can establish trust with the people. The establishment of a “clean governance” image is the best way to build trusting relationships with the public. From the perspective of organizational behavior, ways to shape clean governance can be managed simultaneously through “building an integrity system of governance” and “shaping the integrity of organizational members”. In addition, ethical education and practices imposed on government employees will help to reduce the corrupting behaviors resulting from “ignorance” and “incompetence”. By solidifying the influence and binding force of the organization members towards positive group dynamics, the institution will effectively curb the corrupt practices resulting from bureaucratic inertia. In short, in addition to constructing a governance system characterized and buttressed by integrity, government departments should focus on exploring and boosting ways proper to improve the integrity of organizational members so as to achieve the optimal effectiveness of clean governance.

Keywords:  clean governance, integrity system, integrity, organizational behavior, ethics