組織權力、組織透明度與組織正義和政府績效之影響性研究
呂佳螢
《摘要》
「對外資訊公開」與「決策透明」，是衡量國家的民主化程度與實質民主績效測量的重要指標，但是，「對內組織的資訊公開」與「內部的決策透明」對於民主績效的影響性仍是未解之迷。本文藉由二○一二年的臺灣文官調查資料 ，以循證的公共行政研究（evidence-based public administration）為基礎，試圖去釐清在公部門組織內，非正式化的組織權力對於政府績效的影響性為何；以及組織內的組織正義行使，及內部透明度的程度，是否對於績效管理有因果關係之連接，以及這三者（組織權力、組織正義以及組織透明度）在績效的影響表現上又是形成怎樣的關係，增進政府績效的政府阻力和推手到底為何。
本文首先確立重要變項的定義與測量方法，使用1,475份的隨機抽樣調查問卷資料，其資料來源為陳敦源教授所主持之「民主治理下的政府效能：公共服務動機、繁文縟節、與政務∕事務關係（臺灣文官調查-II」的國科會調查研究計畫。在研究分析上則使用多元迴歸分析建立模型。
在研究成果上，發現在影響組織績效的變項原因上，「組織權力」雖然對績效有影響，但卻會被組織的公開程度所弱化掉，也就是說當組織制度中真正要重視的是「組織透明度」以及「組織正義」的管理，才能產出比較好的績效，而非增進個人的組織權力。尤其特別要重視組織內關於「資訊透明」以及「分配正義」的行使，如能將內化為組織文化的重要組織精神，就能夠激勵文官在組織內更求表現，導出更好的組織績效成果表現。
[關鍵詞]：政府管理、績效、組織正義、組織透明度、組織權力
A Study of the Relationships among Organizational Power, Organizational Transparency, Organizational Justice and Performance of Government:
A Case Study of the TGBS II, 2012
Chia-Ying Lu
Abstract
Government information disclosure and transparency in decision-making are important indicators to measure the democratization performance of the country, but the transparency of decision-making within the organization for the government performance remains a mystery.
This article uses the 2012 TGSB (II) survey data. It tries to understand the organization of the public sector by looking into whether there is a causal relationship between organizational justice, organizational transparency and organizational power for government performance. This study is based on evidence-based public administration research, using multiple regression and survey research methods, with 1,475 valid samples of the central civil service of Taiwan.
In the research, the organizational transparency and organizational justice as the main factors which affecting organizational performance. Although the organizational power affect performance too, but in a high degree of organization transparency is not applicable. Recommended in the organization management must focus the information transparency and distributive justice exercise, which can motivate the behavior of the civil service, and Promote better performance results.
Keywords: government management, performance, organizational justice organizational transparency, organizational power