個體績效問責
林水波
《摘要》
公共組織的設置向皆在追求執掌業務的績效，以達成組織的願景及標的對象的想望。而這項願景及想望之達成，有賴組織成員以 個體或參與總體的努力來完成。本文射準個體這個層面的績效問責探討，首先剖析這項問責的功能所在，用以證成正當性的基礎。再來建構必須問責的標的，用以引領從事問責者在推動問責的準據。最後根據績效產出的三項定素：意願提升、能力養塑及機會提供，設計策略以排設績效勝出的源頭，強化對利害關係人的問責度。
關鍵詞]：績效問責、表現意願、表現機會、表現能力
Accountability by Micro-Performance
Shoei-Po Lin
Abstract
The purpose of establishing public organization is to maximize its performance and then to achieve organization's vision and the hope of target groups. The achievement of this vision and hope heavily depends on employee's efforts through individual and collective behaviors. The paper takes aim at micro aspect and attempts to explore this type of accountability by performance. First, it anatomizes functions of accountability by micro-performance in order to justify its basis of legitimacy. Second, it constructs targets or criteria of accountability to be used by the responsible person or agency. Third, it addresses three preconditions of performance and designs its promotion strategies respectively through the willingness to performance, the capability to perform, and the opportunity to perform. Finally, this paper advocates that effective implementation of these promotion strategies is to create origins of performance and strengthen organization's accountability for its stakeholders.
Keywords: accountability by performance, willingness to perform, opportunity to perform, capability to perform