運用協力治理觀點探究臺灣公共事務個案聯盟
呂冠逸、張鎧如
《摘要》
本研究以臺灣公共事務個案聯盟作為個案，透過檢閱協力治理與協力平臺相關理論文獻，以初始因素、過程要素、成效回饋三個面向作為分析架構，嘗試了解個案聯盟的協力治理過程。透過蒐集與分析訪談資料，研究發現，學研單位為聯盟經營與個案教學發展的領導者，訓練機構則從個案提供者轉變為新個案開發者，而非營利組織則為法律、社群經營諮詢者。從初始因素來看，公部門個案資源與教學面臨的狀況、基於過去的合作經驗，以及共同目標是成員當初參與個案聯盟的主要因素。至於維持聯盟運作的過程要素，則與對過程的承諾、資源共享與互惠、領導力、決策與參與機制等因素有關。成效回饋則以吸引力效應、學習、槓桿作用、以及綜效四方面逐步探討。過程當中個案聯盟同時也面臨資源有限、個案開發與撰寫不易等難題。針對個案聯盟之未來發展，本研究建議可朝強化聯盟成員之間協力關係的穩定性、納入更多利害關係人等方向邁進。
[關鍵詞]：個案教學、臺灣公共事務個案聯盟、協力治理、協力平臺、質性研究
Exploring the Ecosystem for Public Affairs Cases & Centers in Taiwan from the Perspective of Collaboration Governance
Kuan-I Lu, Kaiju Chang
Abstract
This paper studies the case of the Ecosystem for Public Affairs Cases & Centers (EcoPACC) to explore why public servant training organizations, nonprofit groups, and academic institutions establish and participate in the EcoPACC, how members and stakeholders interact with one another during the collaborative process, and evaluate performances of the EcoPACC from the perspective of collaboration governance. By collecting interview data from members and stakeholders, this paper finds that the current situation of case method teaching in Taiwan, past experiences of cooperation among members, and mutual goals achievements among members are key to influencing members’ participation. The critical factors to sustain the collaborations among members are related to the dimensions of commitment to the collaborative process, resource-sharing and reciprocity, leadership, and the mechanism of decision-making and participation. Limited resources and challenges of case writing are difficulties that members and stakeholders are confronted with during the process of collaboration. This paper also evaluates preliminary performances of the EcoPACC from the dimensions of attractor effect, learning, leverage, and synergy. We suggest that the EcoPACC keep improving the stability of collaborative relationships among members, and developing strategies to attract more organizational and individual participants with diverse backgrounds.
Keywords: case method teaching, Ecosystem for Public Affairs Cases & Centers in Taiwan, collaborative governance, collaborative platform, qualitative research