公務人員型塑廉能價值及建構廉能政府個案分析：社會判斷法的調查
陳正料
《摘要》
為了回應民眾對「廉能政府」的期盼，考試、行政兩院紛推動型塑公務員「廉能價值」案，以扭轉民眾眼中貪腐印象及建構廉能政府目標；為避免型塑廉能價值工作重蹈以往價值改革失敗覆轍，學者認為有效掌握公務員對型塑案真實看法直接攸關型塑工作最終能否成功。鑒此，本文採取判斷分析研究途徑「社會判斷理論」方法探討我國公務員對型塑「廉能價值」認知相關訊息，發現公務員在心理認知上出現以「專業、廉正」價值作為型塑廉能價值內涵與組成之傾向；也發現採「廉正、專業」價值相關措施型塑之效果最佳，採取「關懷」價值相應措施出現「事倍功半」現象，採取「效能」價值相應措施效果則無。建議政府推動型塑公務員「廉能價值」時應聚焦於「專業、廉正」價值的培養，區分公務員類別並分採心理偏好較高之價值進行型塑，較能完成型塑工作及建構廉能政府。
[關鍵詞]：廉能政府、廉能價值、判斷分析、社會判斷理論
A Case Study of Shaping Civil Servants’ Values of Integrity and Competency and Building a Government of Integrity and Competency: The Approach of Social Judgment Theory
Cheng-Liaou Chen
Abstract
In response to the public’s expectation for an “honest and competent government”, the Executive Yuan has been promoting a “Project of Shaping Civil Servants’ Values of Integrity and Competency” since 2008. However, most of the practitioners and scholars pointed out, to promote the reform successfully in the pluralistic-democratic era, the government should ascertain that the civil servants realize the true values of the reform. In addition, to assure successful reform, the government should collect the civil servants’ viewpoints in advance so as to make a good strategy. Hence, to avoid a repeat of previous failures in reform, how to grasp the psychological and cognitive information of the civil servants toward the project of forging honesty and competency values is the key to making the reform a success.
This study, adopting social judgment theory, investigates the cognition status toward shaping honesty and competency values from central and local government civil servants. The results indicate that the civil servants tend to take professionalism and integrity, rather than effectiveness and personal care, as the insight and components of shaping honesty and competency values. Moreover, the shaping effect is the best while adopting programs related to integrity and professionalism, whereas the program related to compassion is better, and the program related to effectiveness is the worst.
This study also suggests that the government consider excluding effectiveness and compassion, and simply adopt professionalism and integrity as the components of shaping honesty and competency values. In addition, the government should focus on the cultivation of the ideas and cognition associated with integrity and professionalism, choosing government officials more inclined to uphold those values from different agencies to carry out the value-shaping project. In this way, the project will be effectively completed and a government of integrity and competency will be built in the long run.
Keywords: the honest and competent government, the honest and competent value, judgment analysis, social judgment theory