從地方政府運用約聘僱人員之調查剖析我國契約公務人力之改革
蘇偉業
《摘要》
本研究以實證研究的方法，透過調查我國地方政府（主要為高雄市、台中市及花蓮縣）的約聘僱人員運用情況，回應一些對約聘僱人員制度變革的長期疑慮，並提出改革之建議。本研究發現，由於我國的特殊公務人力狀況，約聘僱人員實為機關基層事務的穩定人力，並非簡單的臨時或補充人力。透過對機關主管的深度訪談，及對公務人員與約聘僱人員之問卷調查，本研究發現很多專家學者對約聘僱人員制度改革的普遍疑慮並不合理。本研究認為，新版「聘用人員人事條例草案」之改革建議過度保守；對約聘僱人員制度的改革，理應考慮他們的生涯發展及這類人力跟常任文官間之相對優勢作為規劃重點，有效利用這類契約人力的優勢，提升機關的工作效益。
[關鍵詞]：約聘僱人員、彈性化、聘用人員人事條例、地方政府
On the Reform of the Government Contract Staff System in Taiwan: An Investigation of the Practice of Local Governments
Bennis Wai-Yip So
Abstract
This study attempts to respond to some lasting concern about the reform of government contract staff system and to propose some policy suggestions through an empirical research on the management of contract staff in three local governments in Taiwan (Kaohsiung City, Taichung City and Hualian County). The research finds that the contract staff plays the role of a stable workforce in the frontline of government agencies. They are not simply a temporary and supplementary workforce. In accordance with the in-depth interviews with the officers-in-charges in the government agencies as well as a questionnaire survey with civil servants and contract staff, it is found that the popular concern among specialists and scholars is not justifiable. This study argues that the reforms proposed by the new version of the draft ordinance for regulating contract personnel are too conservative; and that the reforms should take account of the career development of the workforce as well as its comparative advantage against the career civil servants, making better use of this kind of contract workforce to enhance the performance of government agencies.
Keywords: contract staff, flexibilization, personnel ordinance for regulating contract staff, local government