永續城市公共服務者治理職能
蔡秀涓
《摘要》
本文主要研究旨趣，在於以永續城市觀點為基礎，提出：永續發展與治理職能、永續城市相關課題，以及永續城市治理特性與所需職能等三部分的討論，希望對於我國永續城市的理論與實踐，提供一個結合永續發展與人力資源管理職能理論的參考。
從國際組織文獻與相關研究分析發現，永續城市治理特徵有促進城市民主與市民參與、了解與整合城市複雜多元面向、預視城市不確定性與未來發展、控管與處理城市風險和危機等幾項。
以上述四項永續城市治理特性為基礎，本文結合職能理論，提出城市公共服務者，應具備：1.透明開放與課責；2.跨域治理與夥伴建立；3.劇本式政策規劃；4.風險管理與危機應變等四項永續城市治理職；以及強化各職能面向的途徑。
[關鍵詞]：永續發展、永續城市、職能理論、公共服務、地方政府
Governing Competencies of Public Servants: Perspective of Sustainable City
Hsiu-Chuan Tsai
Abstract
A city has to strengthen her governing ability in order to meet increasing challenges brought by globalization, competition and crisis. From the perspective of sustainable development, this paper discusses three issues. First, the capacity of public servants is the most important factor to enhance city governance. Second, sustainable city has to manage and integrate multiple and diverse issues. Third, four characters of sustainable city governing: promoting city democracy, understanding and integrating diversity, previewing uncertainty and developing future development map, and handling risk and crisis. Based on these characters, this paper suggests four governing competencies that city civil servants should have to meet the need and challenges of sustainable city. The four competencies are transparent and open government, governance of cross sectors and partnerships, scenario policy planning, and risk management.
Keywords: sustainable development, city governance, competence theory, public servants, scenario policy planning