公務人員考績制度未來變革途徑的另類想像:績效管理的觀點
呂育誠
《摘要》
本文採用績效管理觀點,一方面重新界定當前我國公務人員考績的概念定位;另方面也探討考績制度設計與執行的可能變革策略與未來發展方向。研究者認為今日考績制度變革之所以困難,除了是因為法制上、實務上與其他人事管理作為高度交互影響,從而增加制度設計的複雜性之外,根本的原因則是缺乏明確定位與功能,以致變革問題難以聚焦,同時也模糊執行時的因果關係。因此本文主張運用績效管理的宏觀思維,回歸以績效改進為中心的工作重點,或較能有效反映個人與機關的實際工作狀況,同時讓考績能發揮持續改善的積極作用。
[關鍵詞]:公務人員、考績、績效管理、變革
An Alternative Vision of Reforming Taiwan's Civil Service Performance Evaluation System: The Perspective of Performance Management
Yue-Chang Lu
Abstract
This paper redefines civil service performance evaluation concept identification in the ROC and discusses future development strategies and directions from the perspective of performance management. The author argued that the difficulty of changing the civil service performance evaluation system now lies not only in its highly complex interactions with other personnel management mechanisms, but also in their blur definitions and functions. These problems disturb their cause-and-effect relations and make it difficult to focus on the target of change. This paper tries to use the performance management ideas, including that of a broad definition of performance, in an attempt to bring the improvement concept back as the center of performance evaluation institutions so they can better reflect the real situations of government employees and the government agencies they work in. This will also allow job performance evaluation to play a positive role in continued innovation.
Keywords: civil service, performance evaluation, performance management, change