資訊通訊科技驅動治理轉型？趨勢與研究議題
黃東益
《摘要》
本文探討近年來資訊通訊科技快速發展，特別是網際網路結合行動載具，成為政治動員的有效工具，其對於全球以及臺灣政治發展的衝擊，以及對於政府治理所造成的挑戰。面對此種衝擊與挑戰，筆者嘗試提出未來學界在治理轉型、組織結構調整、政策管理、以及研究方法方面的議題。筆者也建議在開放政府的大趨勢下，政府應更著重資料及決策的公開，並與學界緊密合作。而公共行政學界也應花費更多心力於這些新興的議題，並考量調整課程結構的可能性，以培養具備處理新興議題的管理人才。
[關鍵詞]：資訊通訊科技、電子化政府、電子治理、治理轉型
Do ICT Drive Governance Transformation? Trends and Research Issues
Tong-Yi Huang
Abstract
The rapid development of information and communications technology (ICT), notably the combination of the internet and mobile device, has contributed to efficient political mobilization. Such a development not only changes the political landscapes of many countries in the world, but also poses stiff challenges for traditional governance. To face such challenges, the author proposes roadmaps of research on public administration from the perspectives of governance transformation towards participatory governance, organizational adjustment, policy management and research methods. The author concludes that the government should be more open to the public regarding information and policy making, and collaborate more closely with the academia. The author also suggests that public administration scholars should be more dedicated to the research of issues arising from the impacts caused by the ICT. To cultivate more capable students who can deal with the new issues created by the ICT, it is advisable that the public administration departments should consider updating its training programs to cater to the emerging issues that ICT brings to governance.
Keywords: information and communications technology (ICT), e-government, e-governance, transformation of governance