我國消防人員陞遷制度之研究—以臺南市政府消防局為例
馬群傑、宋鎮照、林寶玉
《摘要》
完善的消防人員陞遷制度有賴良好的法制規範。然而，基於縣市政府的合併以及各縣市政府消防局之人事任免權為縣市首長所有，故在實務運作之程序上，亦產生諸多值得探討之議題。鑑此，本研究乃以臺南市政府消防局為例，期由此探究出我國當前消防人員陞遷制度所面臨之困境與問題。進言之，研究者先進行績效評估及陞遷制度等進行文獻探討，再以半結構式深度訪談臺南市政府消防局之消防人員對於個人基本條件、職場表現、外在因素、陞遷滿意度等相關看法，將所得資料進行分析歸納，了解消防人員對現行影響陞遷的因素及對陞遷的看法，俾由此探討出切合我國現況發展的消防人員陞遷建議，以供未來政府制定消防人事制度與政策之參考。
研究結果發現：一、基層消防人員陞遷受限於警大條款。二、資績條件優異者且人際關係等外在因素良好者可加速陞遷。三、陞任評分標準表不可因人而改。四、機關首長具有相當陞遷決定權，應以公平、公正、客觀原則處理人事陞遷。以及五、辦理小隊長職缺資績評分之分數均應公布，不宜只公布獲得陞遷人員的名單。根據上述之研究發現，及本研究所提出之相關建議，強化消防人員陞遷之公平性與公正性外，並提供政府日後制定消防人員人事條例之參考，俾益消防人員陞遷制度的修正與改善。
[關鍵詞]：消防人員、陞遷制度、績效評估、臺南市政府消防局
Taiwan’s Promotion System for Firefighters: The Case of Fire Bureau of Tainan City Government
Chun-Chieh Ma, Jenn-Jaw Soong, Pao-Yu Lin
Abstract
The “Promotion Appraisal Scoring Form” is one of the important game rules in the operation procedures. However, the personnel appointment and removal of the firefighting bureaus are controlled by the head of a city or county government. Therefore, several critical issues arise. Relevant scientific literatures cited in this study include the articles regarding promotion system as well as performance appraisal. Furthermore, the semi-structured interview of firefighters at the Fire Bureau of Tainan City Government is conducted to collect the opinions of their own basic conditions, working performance, external factors and promotion satisfaction. Collected data are summarized and analyzed.
The research findings are summarized and concluded as follows: (1) The promotion of the grass-root firefighters is actually confined by the Clauses of the Central Police University. (2) Anyone with both excellent working performance and interpersonal skills is more likely to be promoted. (3) The rules for the “Promotion Appraisal Scoring Form” should not be changed for the sake of any specific individual. (4) The organizational chief with promotion discretions shall deal with the personnel promotion in a fair and objective way. And 5.The scoring results to promote and fill the vacancy of a team chief shall be publicized; the current practice of publicizing name lists only is inappropriate. Based on aforesaid research findings, some suggestions have been put forth.
Keywords: firefighters, promotion system, performance appraisal, fire bureau of Tainan city government