我國高階文官培訓運用評鑑中心法之信效度分析與展望
蔡璧煌、吳瑞蘭、施佩萱
《摘要》
近年來，公務人員保障暨培訓委員會（以下簡稱保訓會）辦理高階文官發展性訓練，業採評鑑中心法進行參訓人員遴選及訓練結束後之學習層次成效評估，惟如何有效評鑑高階文官職能，是評鑑中心法之信效度所面臨之重要課題。本文經由檢視國外先進國家評鑑中心法之發展趨勢，針對保訓會辦理高階文官發展性訓練運用評鑑中心法之定位、規劃目標及作法進行論述，再依保訓會運用評鑑中心法辦理之相關活動，驗證評鑑中心法之相關信效度，結果發現具有良好之內容效度、評分者間信度及效標關聯效度，惟建構效度仍有不足。最後，在相關驗證成果基礎上，參酌國外發展趨勢，提出公部門精進評鑑中心法之未來展望，並持續追求評鑑之科學化及公平性。
[關鍵詞]：職能評鑑、評鑑中心法、高階文官發展性訓練
The Reliability, Validity and Future Prospects of the Assessment Center Method Adopted for the Training of Senior Civil Service
Bih-Hwang Tsai, Jui-Lan Wu, Pei-Hsuan Shih
Abstract
The “Take-off Program for Senior Civil Service” implemented by the Civil Service Protection and Training Commission (CSPTC) has employed the Assessment Center Methodology to select trainees and perform assessment of the learning level and effectiveness after the training. Among the major issues that arise when using the Assessment Center Method is how to effectively assess competencies of individuals. This paper discusses the position, the goal and the process about the Assessment Center Methodology employed by CSPTC. Through a review of the development of the Assessment Center Methodology applied recently by foreign firms, CSPTC has conducted studies to verify the reliability and validity of the Assessment Center Methodology. According to our findings, the Assessment Center Method indeed possesses a high level of content validity, inter-rater reliability and criterion-related validity, but is short of construct validity. Finally, on the basis of the findings and the development of Assessment Center Methodology, this paper suggests some ways of improving the Center’s efficiency, including standardizing the assessment and making assessments on a fully scientific basis.
Keywords: competency assessment, assessment center, development training for senior civil service